Salesforce launches public sector division in India, expands digital lending, forecasts 1.8M jobs & $88.6B revenue by 2028

Salesforce, a global leader in CRM solutions launched its public sector division aimed at revolutionising government service delivery. The move is set to empower Indian government agencies and public sector organisations by leveraging Salesforce technology to enhance citizen experiences.

The public sector solutions offered by Salesforce are specifically designed to streamline digital service delivery through innovative applications built on its Einstein 1 Platform. These solutions enable government bodies to future-proof their IT investments with cutting-edge tools like AI, automation, and citizen developer capabilities.