Indigo flyers can now book tickets on WhatsApp: How to use this service

Domestic airline service IndiGo has launched its AI conversational booking assistant, 6Eskai, on WhatsApp. With this addition to IndiGo’s digital ecosystem, the airline company aims to provide seamless travel solutions to its customers. Built on the generative AI assistant platform developed by Riafy, a Google partner, this service will allow customers to book tickets, check in, generate boarding passes, check their flight status and ask their queries on WhatsApp.