Read former employee’s note on all that was ‘wrong with Alexa’ and how Amazon ‘fumbled big time’ with its voice assistant

An ex employee has slammed ecommerce giant Amazon for missing big chance with its voice assistant Alexa. Mihail Eric, a former senior machine learning scientist at Alexa AI, wrote in a long post on X, formerly Twitter, on how Amazon missed its opportunity to turn Alexa into a leading product as competitors make headway with their own AI-infused voice assistants.