SaaS start-up Kapture CX targets 100% growth in FY25

SaaS-embedded customer experience platform Kapture CX plans to double its revenue, with a 100 per cent growth projected in the ongoing fiscal after a solid FY24.

Incepted in 2011, Kapture CX continues to contribute to customer support automation by leveraging the capacity of AI, ML, and other emerging technologies in the market. The platform had successfully raised $8 million in funds from Cactus Venture Partners and India Alternatives. The capital raised has been allocated for bolstering growth, expanding the current team, and securing large enterprises across the BFSI, retail, consumer durables, and travel industries.