Singtel, StarHub, M1 to retire 3G services to free up spectrum for 4G/5G

Top telecom operators in Singapore – Singtel, StarHub, and M1 – will retire their 3G services by July 31, 2024, to free up spectrum for 4G and 5G, said the Infocomm Media Development Authority (IMDA) in a statement. IMDA is a statutory board under the Singapore Ministry of Communications and Information.

“When the 3G networks retire, more spectrum can be released for investment in 5G to provide a better experience for users and support enterprises undergoing digital transformation,” the IMDA said.

According to its statement, to facilitate the transition to newer network technologies, the telcos will provide options to consumers to convert from 3G to 4G “on terms that are no worse-off”. The telcos will also provide a range of mobile phone options at different price points. Further, the telcos will support enterprise customers to seamlessly migrate to 4G or other alternative services.

As per the IMDA, 3G entered the Singapore market almost 20 years ago, followed by 4G in the mid-2010s.

“Since the introduction of 5G in 2022, 5G subscriptions have gained prevalence, making up 15% of total mobile subscribers and this continues to grow,” it said. Overall, close to 99% of Singapore’s mobile subscribers are currently on 4G/5G.

“As of April 2023, the 3G subscriber base makes up approximately 1% of the total mobile subscriptions and it is on the decline,” IMDA said.

It observed that internationally, telcos such as those in Australia and the UK are similarly expected to retire 3G services by 2024, while some countries like the USA and Malaysia have retired 3G services.

Retailers in Singapore will also no longer be able to sell 3G mobile phones and/or 4G models requiring 3G for voice calls. This will be effective from February 1, 2024.

“This one-year transition period is given to allow MNOs to adequately engage and migrate their remaining 3G subscribers before retiring their 3G services. 3G subscribers should reach out to their respective MNOs for more information and assistance,” the IMDA said.