RingCentral bags approvals from India’s DoT, TRAI to offer enterprise-grade cloud telephony

California-based RingCentral Tuesday said it has won key regulatory approvals from India’s Department of Telecommunications (DoT) and the Telecom Regulatory Authority of India (TRAI) to offer compliant enterprise-grade cloud telephony in India.

RingCentral is a provider of artificial intelligence (AI)-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions.

“India is a key strategic market for us, and adding this country as our 46th country for global availability of RingCentral MVP is an important milestone,” said Mo Katibeh, President and COO of RingCentral.

Katibeh said that the company is the “first cloud UC (unified communications) vendor” to have the license and authorisation from the telecom department to operate in India.

According to a company statement, after receiving its unified licenses from the DoT 18 months ago, it has actively worked on building its domestic infrastructure in India. It added that during this phase, RingCentral passed rigorous government inspections, and cleared stringent security standards to deliver its telephony services to India.

Gartner estimates IT communications services spending in India to reach $24.7 billion in 2023. With more global corporations turning to India to grow satellite offices and develop technology hubs, there is a need for compliant, enterprise-grade solutions to ensure seamless communications and business continuity.

“We are very thankful to the DoT and TRAI for their fair application of stringent telecommunications rules and regulations enabling RingCentral to deploy our robust solutions for communications and collaboration needs of businesses in India,” said Rajeev Singh Rathore, Vice President, Cloud Operations at RingCentral India.

RingCentral is currently available in over 45 countries and supports 18 languages, providing the flexibility and global reach that multinational enterprises need. This new offering is expected to facilitate the deployment of cloud solutions for global organisations with a presence in India.