Marks and Spencer extends partnership with TCS to transform its core tech stack

Tata Consultancy Services (TCS) said on Tuesday that UK-based retailer Marks and Spencer plc (M&S) has extended its partnership with the IT services major to transform its core technology stack, improve pace of innovation and drive sustainable growth.

Deal financials were not disclosed.

ET had reported last month that TCS was in line to win deals valued over $1 billion from the fashion retailer as part of the renewal of its five-year deal announced in 2018.

TCS has provided HR solutions to 80,000 employees, and a solution using the Oracle supply chain management platform to the retailer.

During Q4 results in April, the company said that despite an uncertain spending environment, the UK market was growing well.

“Their industry advisory capabilities will help us accelerate the pace of business transformation to achieve our goals of significantly increasing our active app userbase, doubling online sales volume, and building an efficient, resilient supply chain network by driving down technology debt, enabling faster time to market, and infusing innovation momentum for growth and value creation,” said Katie Bickerstaffe, Joint Chief Operating Officer, M&S PLC.

TCS has been a partner to M&S for over a decade, helping the retailer drive numerous business-critical transformation programmes, including its journey to become a digital-first enterprise.

In the next phase of this partnership, TCS will simplify M&S’ technology landscape and modernise its core business systems with a cloud-first and composable platform strategy.

“As the long-standing transformation partner of M&S, we are fully vested in their purpose and belief that a simplified organisation with a culture of customer centricity and continuous innovation will help them drive sustainable growth in market share, sales, and profit. We are truly delighted to continue and enhance our relationship with them. Our priority is to modernise key enablers and build a high-performance culture that can unlock growth by harnessing the power of their global brand,” said Shankar Narayanan, President, Retail Cluster, TCS.